Livingstone’s UK & Ireland Unique Luxury Heritage Tours and UK-and-Ireland-holidays-tours-breaks.com, are trading names of Banbury (BAS) Limited – names that should identify the nature of the business being offered through this website.
Our management has extensive knowledge and experience in the travel industry, and over the last decade or so, adapted to the changes in the industry brought about by changing technologies and the migration of the travel industry to an online service, whilst still retaining our traditional values of customer care.
We recognise that our type of travel business is not for everyone, but the perfect solution for some. The niche we have created, along with our old-fashioned values of customer care, provides a balance between those who find it easier to book online, and those who want the comfort of knowing there is always someone on the telephone to talk to.
The Covid-19 pandemic also brought changes to the way we operate and, having found the benefits of Video Consultations now offer this service, which is available on request, in addition to the standard telephone and email offerings.
Although the tours, holidays, and breaks we feature on this website are dedicated to the UK & Ireland, a similar service is available for clients looking for overseas options, through our associate, Livingstone’s Travel World which offers a worldwide travel service supported by carefully selected licensed travel partners in over 60 countries.
Bespoke travel services are also offered by both businesses, which, by way of an amalgam of multi-faceted travel services and innovative itineraries, can only be matched by a few.
We expect all clients who book arrangements with us to find it a stress-free experience. But, in the unlikely event that something goes wrong, our 24/7 service on 020 7118 2110 is always available for added comfort and support.
Whatever the travel requirement it can be fulfilled through our agreement with Livingstone’s Travel World, who like us cater for discerning clients. Information on ATOL protected travel and related Deposits & Payments and a very clear Mission Statement with the emphasis on client Customer Care can be found on the three-page links provided here.